Dedicated regions, bring-your-own keys, contractual SLAs, and a named engineer on speed-dial. The infrastructure serious agent deployments run on — with the paperwork serious enterprises need.
A pool of Firecracker hosts reserved for your tenant alone. No noisy neighbors, no unexpected eviction.
Session recordings and vaulted credentials encrypted with your AWS KMS, GCP KMS, or HSM keys.
VPC peering, PrivateLink, and fixed egress IPs. Your agents never touch the public internet unnecessarily.
Okta, Entra ID, Google, and any SAML 2.0 provider. Role-based access down to a single credential handle.
99.95% uptime, with financial credits. Custom SLOs negotiable for high-regulation workloads.
A named solutions engineer, a Slack Connect channel, and a 24×7 pager into our on-call rotation.
From shared multi-tenant (still microVM-isolated at the session level) all the way to a fully dedicated stack in a region of your choice. Move between them without a migration.
We close deals with banks, hospitals, and federal agencies. Our paper is ready for yours.
Your platform team sits with our SE. We map workloads, tenancy, and network posture.
Keys wired, SSO connected, observability piped into your stack.
We join the meeting. SOC 2, pen-test, architecture diagram, and threat model on the table.
First workload cuts over. Named engineer on call. Weekly check-ins for the first two months.
| Metric | Target | Credit if missed |
|---|---|---|
| Session start success | 99.95% | Up to 25% of monthly fees |
| API availability | 99.99% | Up to 25% of monthly fees |
| p95 cold start | < 1200 ms | Breach triggers incident review |
| Replay availability | 99.9% | Up to 10% of monthly fees |
| Support response — sev 1 | 15 min, 24×7 | Dedicated pager |
A named SE, a dedicated Slack Connect, and a 24×7 pager. That is the difference between a vendor and a partner, and it mattered on week two of our launch.
Back-office automation on SOC 2 + SOX-aligned controls with BYO-KMS.
Patient-portal workflows on HIPAA-eligible dedicated pools.
Claims agents with chain-of-custody replay for every decision.
US-person-only operations on GovCloud, IL2 today, IL4 on the roadmap.
Catalog and vendor-portal automations across dozens of legacy systems.
Provisioning and billing workflows audited end-to-end.
A dedicated tenant in our infrastructure is available today. Fully self-hosted control plane is on the 2026 roadmap for select Enterprise customers.
Typically a committed-use discount on session-minutes, plus a dedicated-capacity fee. Worked examples in the conversation.
Status page, email, and a direct page into your Slack Connect channel for sev 1s. Post-incident report within 5 business days.
On a case-by-case basis, via our federal partner program. Talk to us.
A 30-minute call is usually enough to scope a pilot.